GrantWorks Media — Systems & Automation

Module 01 // Ingress Automation

DTC E-Commerce AI Support & Order Triage

Live webhook simulator routing Shopify customer tickets to Gorgias, Zendesk, or Slack.

Shopify REST Schema

Customer Ticket Input

Select Scenario Preset:

Customer Message:

Webhook Ingress Payload 1.18s latency

{
  "order_id": 1042,
  "status": "fulfilled",
  "carrier": "Canada Post",
  "tracking_number": "789123456789"
}

Classification & Action Decision

PARSED INTENT

WISMO

SENTIMENT SCORE

0.82 (Polite)

ACTION DISPATCH

AUTO_REPLY

Dispatched Helpdesk Reply (Gorgias / Zendesk):

Hi Alex, thank you for reaching out! Your order #1042 was fulfilled via Canada Post Expedited Parcel. It is currently In Transit and scheduled for delivery by tomorrow, October 14th before 5:00 PM. Tracking link: https://canadapost.ca/track/789123456789.

Module 02 // Underwriting Engine

Real Estate Investment MAO & DSCR Calculator

70% rule acquisition ceiling, wholesale margin, and BRRRR lender debt service qualification.

✓ Deal Qualified: DSCR 1.28x

Deal Assumptions & Inputs

After Repair Value (ARV) $650,000

Rehab Budget ($)

Holding & Carry ($)

Monthly Rent ($)

Mortgage Rate (%)

MAX OFFER (MAO)

$383,000

PROJECTED PROFIT

$55,000

MONTHLY CASHFLOW

$505 / mo

DSCR RATIO

1.28x

Acquisition Margin Waterfall

ARV Comps Target	$650,000
70% Margin Ceiling	$455,000
Less: Estimated Rehab	-$45,000
Less: Holding & Closing	-$12,000
RECOMMENDED MAO	$383,000

Module 03 // Operations & Analytics

Supply Chain & Stockout Risk Monitor

Safety stock statistical formulas and dynamic automated replenishment triggers.

TOTAL VALUATION

$184,240

RISK ITEMS

2 SKUs

SERVICE LEVEL

95.0%

CATALOG SIZE

12 SKUs

Module 05 // Predictive Data Science

Predictive Customer Churn & LTV Loss Engine

Regularized logistic regression model scoring account churn probability and ARR at risk.

⚠️ High Risk Account: 74.2% Probability

Account Telemetry Inputs Feature Vector

Monthly Recurring Revenue (MRR) $2,400

Customer Tenure (Months) 8 mos

30-Day Platform Usage Drop (%) -45%

Days Inactive

Open Tickets

Net Promoter Score (NPS 0-10)

0 (Detractor)NPS: 310 (Promoter)

CHURN PROBABILITY

74.2%

ANNUAL LTV AT RISK

$28,800

ACCOUNT HEALTH

Critical

MODEL ROC-AUC

0.892

Automated CSM Intervention Playbook

Priority P1: Executive Sponsor Escalation TRIGGER: IMMEDIATE_INTERVENTION

Critical risk profile with $28,800 ARR at risk. High probability churn driven by 45% usage decline and 4 unresolved support tickets. Automated CSM trigger halts billing dunning, dispatches engineering incident liaison, and schedules an executive retention review.

Module 04 // Emergency Ops & Payout Engine

Emergency Ops Desk & Instant SOW Generator

Fixed-scope 24–48h technical rescue services, direct Interac e-Transfer payment gates, and legal scope generation.

Interac: grantspink@gmail.com

24h SLA$250 CAD

24h C-Suite PDF Rescue

Design, typography, and visual hierarchy overhaul for founders facing investor deadlines.

48h SLA$350 CAD

48h Financial Model Rescue

Repair broken Excel/Sheets, rebuild circular formulas, and deploy C-level KPI dashboards.

Instant$99 CAD

Real Estate Underwriting Master

Turn-key production Excel model for fix & flip investors and landlords with dynamic DSCR underwriting.

Client Scope of Work (SOW) & Agreement Generator

Client Business / Organization

Service Package

Payment Rail

Generated Legally Binding SOW Agreement:

Operations Center

4-Agent Autonomous Development Roster

Live operational status, staged commits, and development roles across all four autonomous agents.

All 4 Agents Running

SYSTEMS ARCHITECT

Gemini Worker

Active

Mandate: Lead Systems Architect. Designs core computational engines, backend API simulators, and statistical modeling logic.

✓ Engineered 5th Prototype: Customer Churn & LTV Loss Engine

✓ Real Estate 70% Rule MAO waterfall & DSCR 1.28x underwriter

EXECUTIVE OVERSIGHT

Gemini Critic (Lead)

Active

Mandate: Sole Point of Contact for Grant Spink. Enforces code standards, filters operational noise, and validates mathematical integrity.

✓ Restored Apple-grade product showcase as default portal

✓ Eliminated all card overlap and misaligned input boxes

DEPLOYMENT DEVELOPER

ChatGPT Worker

Active

Mandate: Frontend Developer & Deployment Operator. Pushes code to GitHub grantworksmedia-portal on main.

→ Push restored Apple-grade portal with clean product tabs

→ Trigger automated 15-second Vercel production rebuild

QA & USABILITY DEVELOPER

ChatGPT Critic

Active

Mandate: Active QA Developer. Authors bug fixes, eliminates UI jargon, tests mobile touch targets, and commits patches to GitHub.

→ Audit live page rendering on Safari / Chrome desktop

→ Verify clean alignment and zero overlapping textboxes

Executive Automation & High-Yield Systems

DTC E-Commerce AI Support & Order Triage

Customer Ticket Input

Classification & Action Decision

Real Estate Investment MAO & DSCR Calculator

Deal Assumptions & Inputs

Acquisition Margin Waterfall

Supply Chain & Stockout Risk Monitor

Predictive Customer Churn & LTV Loss Engine

Account Telemetry Inputs Feature Vector

Automated CSM Intervention Playbook

Emergency Ops Desk & Instant SOW Generator

24h C-Suite PDF Rescue

48h Financial Model Rescue

Real Estate Underwriting Master

Client Scope of Work (SOW) & Agreement Generator

4-Agent Autonomous Development Roster

Gemini Worker

Gemini Critic (Lead)

ChatGPT Worker

ChatGPT Critic